The most common include aging, coffee, tea, red wine and tobacco.
Teeth whitening is a bleaching process that lightens discoloration of enamel.
There is a small plastic disk underneath the batteries to prevent the light from turning on during shipment. Remove this disk and the light will work. The clear plastic disk can easily be missed, so look closely under the batteries.
If this is the case, you will have to purchase a new battery. These are called lithium coin cell batteries and can be purchased online or at a variety of supermarkets and convenience stores.
Teeth whitening products should not be used if you are under 18 years of age, are pregnant, wear braces, suffer from periodontal disease, tooth decay, jaw problems, irritable gums or teeth, colitis or any other health condition.
The whitening gel is placed into your custom fitted retainer, once inserted over your teeth the active ingredient in the gel starts to break down. Oxygen enters into the enamel and dentin which in turn breaks down the stain inside the tooth. The structure of the tooth is not changed, only the colour is made lighter.
Yes! Research and clinical studies indicate that whitening teeth with custom retainers using our formula is safe for healthy teeth and gums. However, always follow the directions and do not exceed the recommended treatment duration.
Results can vary, teeth whitening can show dramatic results in just a few days. Most people will see a substantial improvement within 1-2 weeks.
Once you have whitened your teeth, your teeth should always be whiter than they once were. However, as we continue to go about our day-to-day life, our teeth will start to stain again. To keep them white all the time we recommend repeating the treatment every 3-6 months, or regularly using a teeth whitening toothpaste or whitening pen.
All whitening gel should be stored in a dry cool environment. Generally the shelf life of most teeth whitening products is approximately 12-24 months. However, the potency of the whitening gel should still remain effective for a couple of months past this date.
All you need to do is place a continuous line of gel half way up on the inner side of outer wall of the retainer so that it forms a rope-like line of gel. When you place the retainer over the teeth, the teeth will displace the gel to cover the tooth surface.
The white spots are minor hypo-calcification spots. During the teeth whitening process, the chemical reaction of the peroxide breaking down generates some slight heat inside the tooth, and this heat causes the pulp and dentin to expand. This expansion pushes water out of the tooth. This is what we refer to as dehydration of the teeth. Some of the whitening that you see is most likely initial dehydration, not actual whitening. This usually lasts around 72 hours.
Whitening will NOT whiten your crowns, caps, fillings or veneers. Whitening gel will only whiten enamel.
Sensitivity & Side Effects
All whitening gel causes some degree of tooth sensitivity. This is discomfort due to hot and cold fluids, and sometimes even air. This is normal and an expected side effect. If your teeth do become sensitive, try completing the treatment every second day or reduce duration. Sensitivity should disappear completely within 1-3 days after completing the treatment. The You still achieve the desired results, it will just take a little longer. Gum irritation can also occur, especially if you overfill your retainer.You will notice that your gum will become white, however, this will disappear shortly after you stop your treatment. You can also place vitamin E oil on the affected area to reduce irritation.
Either your retainers are covering the gum area or you filled your retainer with too much gel. Simply reduce the amount of whitening gel in your retainer. The gums will return to normal in a few hours. You should avoid any further treatment until your gums are fully healed and avoid any hot foods until then. Next time use less whitening gel and only wear the retainer for half the recommended time.
Once your parcel has been posted, the following can be used as a general guide on how long delivery may take. - Australian orders: 2 to 5 business days - International orders: 6 to 12 business days
We can accept the following payment methods. Debit, Visa, MasterCard, Afterpay and PayPal.
Most Australian & International orders are sent within 24 hours. Some circumstances may cause delay, because of this we ask that you allow up to 10 days for your order to arrive.
As soon as your order has been shipped, we'll email you a shipping confirmation. The email address you provide during checkout is the one we use for any order updates.
Tracking is only available via the website by entering your tracking number. Your tracking number will be sent within the confirmation email. If you require your tracking number please contact customer support at email@example.com. Include your order number and full name & post code and a customer support representative will assist you within one business day.
If your parcel has not arrived within the estimated time frame, do not worry because it probably means Australia Post is experiencing a delay in delivery. Please allow a couple more days for delivery just in case that is the circumstances. If your parcel still has not arrived after a couple of days, please contact your local post office. In the unlikely event that that parcel is still nowhere to be seen, we can help track its location as long as it was sent via Express Post. Online tracking is not available for orders sent by regular post. Please refer to our Lost Parcels Policy for more information.
We make every effort to ensure that your order is correct and arrives in excellent condition. If you do find a problem, please contact us immediately via email at firstname.lastname@example.org. Include your order number and full name associated with your order and a customer support representative will assist you within one business day. Please make sure you keep all boxes, packaging materials, and damaged items for inspection.
Whiter Smile or 100% Money-Back
We’re confident in the teeth whitening products we sell. So confident, in fact, that we put our money where our mouth is. To give you total peace of mind when you purchase our products, we have a guarantee in place you’re sure to love! If your teeth don’t become any whiter after 30 days’ use (following the instructions, of course), hit us up and we will arrange a full refund for you.
Simply take a dated selfie that clearly shows your teeth before you begin to use our whitening products, then take another one after a minimum of two full weeks (14 days) and send them over, and if there are no visible results we’ll organise the cash reimbursement.
GOGO SMILE is here to provide you with a no-nonsense teeth whitening solution that works – guaranteed. Giving you the confidence you deserve.
Get in touch with us at the earliest possible convenience and let us know by sending us an email and we’ll explain what the next steps are.
Due to the nature of our products results vary greatly person to person depending on the type of conditions or stains the users has. It may take a number of months to completely rid tough stains and therefore we are not able to refund purchases unless the product is defective. GOGO SMILE does offer a 30 day exchange back guarantee for all products provided that the product is returned in its original state(sealed) and includes all original packing material, original manuals and instructions, and any accessories that came with the item. Partial returns will NOT be accepted. In no circumstances will a retainer be refunded once placed in water. It is the customer's responsibility to pay for any return shipping costs. If after inspection, the product is deemed defective, the amount of the shipping cost may be partially or fully refunded on receipt of proof of the amount. The refund will be limited to the cost of the item being returned to us via regular mail only. If the item is sent to us via another method, such as express or registered post, a partial refund of only the actual regular mail cost will be refunded.
In the case of returns where "Free Postage" is offered on your purchase, the actual postage costs for us will be deducted from the total cost of your order. You should email us beforehand to find out your full entitled refund amount.
Afterpay or PayPal orders will be returned for credit back to your account. As soon as we issue the refund, you will receive an email. Please allow up to 2 weeks for your account to be credited.
If an item needs to be returned, you must email (contact form) first and describe the problem.